Available shipping methods will be displayed during check out, and may vary depend on your location. If you place your order before 12pm EST it will normally be shipped the same day, and any orders after then will be shipped the following day. Once dispatched you will be able to log back in to your account to track the order.
If you need something urgently please let us know in the comments box on your order and we will do our best to help you get your order when you need it. Delivery times will vary depending on your location, with regional areas often taking a bit longer.
It is your obligation to enter the correct delivery address details at the time of ordering, and unfortunately we cannot be responsible for orders gone missing due to incorrect address. It is your responsibility to inform us promptly if an order does not arrive either by emailing firstname.lastname@example.org or call us on 02 4385 7183. Once we learn an order has not arrived within a reasonable period we will lodge an enquiry with the courier and keep you posted.
Pick ups directly from our store can be arranged. Please contact us to ensure this arrangement. Only the card holder can sign and collect the goods.